Davinic Scout Scooter

Hi everyone,

I’m new to the forum and new to E-bikes/Scooters. I just bought a Davinic Scout and I’m having problems with it. First the gauge shows a full charge but when you put it under load it reads low battery and has no torque. Second I can’t find anyone who works on this bike.

Does anyone have any suggestions or recommendations?

Thanks very much,